DRIVNN Dispatch by aiDRIVNN

01 · On the front lines

It does not just answer. It takes the next action.

A missed call is not a missed call. It is a customer who called the next company on the list. DRIVNN Dispatch answers in your business's own words, asks your questions, and puts real work on your calendar.

01

Answers calls and texts around the clock

Six in the morning or three at night, the phone is picked up and the message is answered in seconds. No voicemail, no phone tree, no waiting for the office to open.

02

Texts back a dropped call in seconds

If the line drops or the caller hangs up, they get a text straight back: sorry we missed you, is this about the leak, we can get someone out. The conversation keeps going instead of dying.

03

Qualifies with your own questions

What is happening, where, how urgent, best number. The same questions your best front desk person asks, asked the same way, every single time.

04

Books real appointments on your live calendar

It reads your actual availability and puts the job in the first real opening. Not a request, not an email to chase. A booking on the calendar your team already uses.

05

Runs reminders, rebooking and follow-up

Reminders go out. No-shows get rebooked. Quiet leads get followed up before they go cold. None of it needs someone remembering to do it.

06

Hands off to a person when it should

When a call needs a human, it transfers live, with the full history attached, so your on-call tech answers already knowing the address, the problem and the price talk so far.

Tuesday · 9:47 PM

A water heater lets go. Nobody answers. She calls the next plumber on the list.

That was a ten year customer. She did not leave a voicemail. With Dispatch, the call is answered in your voice, the text goes back if it drops, and the first real opening goes on the calendar.

→ Answered · 9:47 PM

Tuesday · 11:52 PM

Three things in her cart. One question about sizing. Nobody in the chat.

She closes the tab and buys from a store that answered in seconds. Dispatch answers from your own product details and shipping rules, and the order goes through at midnight.

→ Cart recovered · 11:52 PM

02 · The setup

Not another app to learn.

Nobody needs another login, another dashboard, another thing to babysit. aiDRIVNN installs Dispatch into the tools you already run, tunes it to how your business talks, and manages it from there.

PhoneCalendarCRMTextsEmailInstagramFacebookWeb chat

1Phone lineAnswered in your business's voiceConnected

2Live calendarReal openings, real bookingsConnected

3Your CRMEvery lead logged with historyConnected

4Texts and emailFollow-up that actually follows upConnected

5Chat and DMsStore questions answered at 11:52 PMTuned

Installed

One setup, done with you and your team, wired into the number, the calendar and the CRM you already use.

Tuned

Your greeting, your questions, your service area, your prices, your tone. It sounds like your business, not like software.

Managed

aiDRIVNN watches it run and keeps adjusting it as your services, prices and season change. You do not babysit it.

03 · Where it fits

If a missed message is a lost sale, it belongs here.

Two kinds of business lose the same money in the same way. Someone had a question, nobody answered, and the sale went to whoever replied first.

HVAC

Plumbing

Electrical

Roofing

Clinics

Hospitality

Online stores

DTC brands

For online stores

Your store never closes. Neither should the answers.

Most carts do not die at checkout. They die in the gap between the question and the reply. Dispatch answers from your own catalog, your own shipping rules and your own policies, on chat, Instagram, Facebook, text and email, in the same minute the question arrives.

Nothing gets invented, because every answer is pulled from what you already publish. When a question needs a human, it goes to a human with the whole thread attached.

SWill this ship by Saturday?Yes, ordered today it arrives FridayAnswered

SDoes the medium run small?It does, most people size upAnswered

CCart left at 11:52 PMOne helpful message, not a countdown timerRecovered

OWhere is my order?Tracking pulled and sent on the spotAnswered

RCan I exchange this?Started by your return rulesUpdated

Product questions, answered properly

Sizing, materials, what is in stock, when it ships. Every answer comes from your catalog, not from a guess.

Carts followed up, not abandoned

A helpful message at the right moment instead of a cart that quietly sits there until the customer buys somewhere else.

Where is my order, handled

Tracking looked up and answered on the spot, so those messages stop piling up in an inbox nobody has time for.

Returns and exchanges started

Handled by your own rules, with the customer kept updated, instead of a thread that dies after the first reply.

Launch days and peak weeks

When the inbox triples, the answering does not slow down and nothing waits until Monday morning.

Built for the stores you run

Direct to consumer brands, Shopify stores, subscription boxes and marketplace sellers. If it takes messages, it fits.

Memory and handoff

It remembers. So nobody repeats themselves.

Calls, texts, chats and email land on one customer history. The water heater from last spring, the appointment on Wednesday, the invoice question from March. It is all there before the conversation starts, and it travels with the customer when the call goes to a person.

One history per customerAcross every channelLive transfer with context

CCall · 9:47 PMWater heater, Oak StMerged

TText · 9:48 PMSame customer, same jobMerged

EEmail · last MarchSame address, service historyMerged

MHanding off to MikeFull history attachedLive transfer

Built for your worst day

Three techs out. You are on a roof. The phone will not stop.

A system should be built for the day your team is short and the phones will not stop, not for the quiet Tuesday when everything is under control. That day is the whole point of Dispatch.

Staff short

Every call still answered, every text still returned, nothing waits for someone to be free.

Phones not stopping

Volume does not change the response time, because there is no queue for a person to work through.

Inbox overflowing

Launch day, storm week, holiday rush. The answering capacity grows; the headcount does not have to.

Why this is different

Most businesses do not need another tool.

They need the phone answered and the job booked. That is the whole difference between this and everything else you have been pitched.

Software you buy and then have to configureInstalled for you, into the tools you already run

A chatbot that answers on your website onlyOne system across calls, texts, chat, DMs and email

An answering service reading from a scriptYour questions, your service area, your prices, your tone

Messages taken and passed alongReal appointments booked on your live calendar

Something new to babysitWatched and tuned by aiDRIVNN as your business changes

Built for the best dayBuilt for the day three techs are out

How it starts

You do not install anything. We do.

Three steps from here to a phone that answers itself, and then it is managed for you.

Map it

A call about how your business actually runs: the calls you get, the questions you ask, the jobs you want and the ones you do not. No configuration on your side.

Install it

aiDRIVNN wires Dispatch into your number, calendar, CRM and inbox, writes the greeting in your voice and tunes the questions until they sound like your best front desk person.

Run it

From day one it answers, qualifies, books, follows up and hands off. aiDRIVNN keeps watching and adjusting as your services and season change.

Questions

The ones you are already asking.

Will it sound like a robot?

It answers in your business's own words, using a greeting you approve and questions written the way your team already asks them. If a line does not sound right, it gets changed.

Do I have to learn new software?

No. Dispatch runs inside the phone, calendar, CRM and inbox you already use. There is no new app for you or your team to log into.

What happens when a call needs a real person?

It transfers live to whoever is on call, with the full customer history attached, so the person answering already knows the address, the job and what has been said.

Does it book on my actual calendar?

Yes. It reads your live availability and books the first real opening, then sends the reminder and rebooks if it becomes a no-show.

What if a customer asks something it does not know?

It does not invent an answer. It takes the message, asks the right follow-up, and hands the thread to a person with the context attached.

Can it handle my online store as well as my phone line?

It can. On the store side it answers from your own catalog and shipping rules, follows up carts, handles order status and starts returns by your policies.

What happens on nights, weekends and holidays?

Those are its best hours. Nobody has to be on shift for the phone to be answered and the job to be booked.

Who manages it after launch?

aiDRIVNN does. It is installed, watched and adjusted for you, so it stays accurate as your services, prices and season change.

Tonight

When your phone rings tonight, who answers?

See the whole thing running on your own business. Book a call with aiDRIVNN and we will map it to the calls you get and the jobs you want.

Book a call See aiDRIVNN

Whoever replies first wins. Make it you.